898ph Privacy Policy

01 Who This Policy Applies To

This Privacy Policy applies to all individuals who visit, register, or use the 898ph platform — including the website and mobile app. It covers personal information collected during account registration, identity verification, gaming activity, and any communication you have with our support team.

By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the platform.

02 Information We Collect

898ph collects personal information that is necessary to operate the platform, verify your identity, process transactions, and provide a safe gaming environment. The types of information we collect include:

Information you provide directly:

• Full name, date of birth, and nationality provided at registration.
• Email address and mobile number used for account access and OTP verification.
• Government-issued ID documents submitted during KYC identity verification — such as a Philippine passport, SSS ID, UMID, PhilHealth ID, driver's licence, or PRC ID.
• Financial information related to your chosen deposit and withdrawal channels, such as a bank account number or e-wallet details registered in your name.
• Any messages, queries, or reports you send to the support team.

Information collected automatically:

• Device information including device type, operating system version, and browser type.
• IP address and general geographic location data.
• Session data including pages visited, time spent, and in-platform navigation patterns.
• Game activity logs including bets placed, game types accessed, and session duration.
• Technical logs related to platform errors or unusual account activity.

03 How We Use Your Information

The personal information 898ph collects is used solely for the purposes of operating the platform and keeping your account secure. We do not use your data for unsolicited marketing without your consent, and we do not sell your data to third parties under any circumstances.

04 Data Sharing and Third Parties

898ph does not sell, rent, or trade your personal information to third parties for commercial purposes. There are limited circumstances in which your data may be shared with external parties:

• Payment processors: Financial transaction details are shared with the payment service providers that facilitate your deposits and withdrawals — only to the extent necessary to complete the transaction.
• Identity verification providers: KYC documentation may be processed through third-party identity verification services. These providers are bound by confidentiality obligations and data protection requirements.
• Platform infrastructure providers: Cloud hosting, database, and security service providers who support the technical operation of the platform may have access to system data under strict data processing agreements.
• Legal requirements: Where required by applicable law or in response to valid legal requests from competent authorities, 898ph may disclose personal information as required.

In all cases, data shared with third parties is limited to what is strictly necessary for the stated purpose. 898ph requires all third-party processors to handle your information in a manner consistent with this Privacy Policy.

05 Data Retention

898ph retains your personal information for as long as your account remains active and for a reasonable period after account closure, as required for legal, financial, and security purposes. KYC documents and transaction records are kept in accordance with applicable record-keeping obligations.

If you request account closure, your personal data will be retained for the minimum period required and then securely deleted or anonymised. Requests for data deletion can be submitted through the platform's support channel.

06 Data Security

Protecting your personal information is a core responsibility at 898ph. The platform applies the following security measures as standard:

• SSL encryption on all data transmitted between your device and the 898ph platform.
• Secure password hashing — your login password is never stored in plain text.
• OTP (one-time password) verification required when logging in from a new device or performing sensitive account actions.
• Access controls that restrict internal staff from accessing player data beyond what is necessary for their role.
• Regular security monitoring to detect and respond to unusual account activity or potential breaches.

While we apply strong technical and organisational safeguards, no system is entirely immune to risk. You play an important role in keeping your account secure — never share your password, OTP codes, or account credentials with anyone.

07 Cookies and Tracking

898ph uses cookies and similar tracking technologies to maintain session states, remember your preferences, and analyse how the platform is used. Cookies help ensure that the platform functions correctly when you log in, navigate between sections, or return to the platform after a break.

The types of cookies used include:

• Essential cookies: Required for basic platform functions such as login sessions and security tokens. These cannot be disabled without affecting platform usability.
• Functional cookies: Used to remember your preferences and settings across sessions.
• Analytics cookies: Used to understand how players navigate the platform so we can improve the overall experience. Data collected is aggregated and not linked to individual identities.

Most browsers allow you to manage or disable cookies through their settings. Note that disabling essential cookies may affect your ability to log in or use certain platform features.

08 Your Rights Over Your Data

As a player at 898ph, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate or outdated personal information.
• Request deletion of your personal data, subject to our legal retention obligations.
• Withdraw consent to data processing where processing is based on your consent, without affecting the lawfulness of prior processing.
• Request information about how your data is shared with third parties.

To exercise any of these rights, contact the 898ph support team directly through the platform. We will respond to all valid requests within a reasonable timeframe. Identity verification may be required before we can fulfil a data access or deletion request.

09 Children and Minors

The 898ph platform is strictly for individuals aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that an account has been registered by a person under 21, that account will be closed and all associated data will be handled in accordance with this policy and applicable law.

If you believe a minor has registered on the platform, please notify us immediately through the support channel.

10 Changes to This Policy

898ph may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or data handling practices. The effective date at the top of this page will be updated when changes are made. We encourage you to review this policy periodically.

Continued use of the platform following any update constitutes acceptance of the revised Privacy Policy. For questions about this policy or your personal data, contact us at [email protected] or visit our FAQ page.